Some map sources are no longer supported by Gaia GPS. 3) Verify that you are not using a map source that is no longer supported If you recently used airplane mode, you may need to close and reopen the app in order for it to recognize your network connection. Verify that your device has a strong WiFi or cellular data connection and it is not in airplane mode. If you purchased a membership but it is not showing up in the app, try restoring your purchase.Ģ) Verify you're connected to the internet You should see your membership listed under "Subscription". If not, tap Account > Log In > Have an account? Sign in.Open Gaia GPS > Settings > your email will be listed under "Account".You can check your membership status by following these steps: Some maps are only available with a Premium membership. To resume a paused download, see Pause/Resume Map Downloads on iOS.ġ) Verify you're logged in to the app with an active membershipĭownloading maps requires an active membership. To stop your screen from turning off, open iOS Settings > Display and Brightness > Auto-lock > set to Never. Don't switch to another app or let your screen turn off, or it will pause the download. Note for Apple devices: you need to leave the app open on the screen (in the foreground) and leave your screen on for the map to download. Follow these steps to troubleshoot the most common issues. If you’re having trouble downloading maps, there could be a few reasons.
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